Accessibility Statement

Version 2026-08-08.1 · Effective 2026-08-08

Our accessibility target, what has been tested, and how to tell us about a barrier.

Our target

We aim to meet WCAG 2.2 Level AA across the public site, the customer account area and the booking and payment flow.

What has been tested

Automated accessibility checks run in our continuous integration on every change and block a merge on failure. In addition, the booking, sign-in and document-upload paths have been walked through with the keyboard only, checking focus order, focus visibility, modal focus trapping and status announcements.

Known limitations

Any outstanding barrier is listed in docs/ACCESSIBILITY.md with its status. We would rather publish a known gap than claim conformance we have not verified.

Telling us about a problem

If something on this site is not usable for you, contact us using the details on our contact page and tell us the page and what happened. We treat accessibility reports as defects, not feature requests.

Alternatives

If you cannot complete a booking on this site for any reason, contact us and we will take the booking directly.