Pet Document and Vaccination Record Policy

Version 2026-08-08.1 · Effective 2026-08-08

What documents we need, how we store them, who can see them, and when they are deleted.

Draft — pending review by qualified counsel

This document is a structurally complete draft written by the development team so the acceptance and versioning machinery could be built and tested. It has not been reviewed by a lawyer and must not be relied on as legal advice. Passages marked [OWNER: …] or [COUNSEL: …] require a decision before publication.

What we need

Current vaccination records for each animal. [OWNER: confirm the exact required vaccinations and any titre-test alternative.]

Accepted formats

PDF, JPEG, PNG, HEIC and WebP, up to 10 MB per file. We verify the actual file content, not just its name, and reject anything else.

Where they are stored

Documents are stored in private object storage, never in a publicly reachable directory, under a server-generated name. They are encrypted in transit and at rest by the storage provider.

Who can see them

You, and staff who need them to admit your animal. Every download is recorded with who fetched it and when.

Deleting them

You can delete a document from your account at any time. Deleting a pet deletes its documents. [OWNER: confirm the retention period for records we must keep after the last stay for animal-care compliance.]

Accuracy

You are responsible for the accuracy of what you upload. A record that has expired by the start of the stay is treated as missing.